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Cookie Policy


1. INTRODUCTION
This document, in accordance with Article 13 of European Regulation 679/2016 and Article 122 of Legislative Decree 196/2003 (“Privacy Code”), and based on the provisions of the General Provision of the Privacy Authority of June 10, 2021, provides users of the booking engine of the accommodation facility with information regarding cookies used by the provider QUOVAI SRL.

2. WHAT ARE COOKIES?
Cookies are small text files created on the user’s computer when they access a website. They are sent from the website's server to the user’s browser and stored on their device. During subsequent visits, cookies are sent back to the website to make the user’s experience more efficient.

3. TYPES OF COOKIES
This site uses several types of cookies. By law, we can store cookies on your device only if they are strictly necessary for the functioning of this site.

3.1 Essential Cookies (exempt from consent)
These are necessary for the proper functioning of the website to facilitate and ensure normal navigation and usage.

  • Session: These cookies are used to store information during the browser session and allow the use of the website. They expire after the session ends.
  • Stripe: An online payment gateway toolset that uses technical HTTP cookies such as __stripe_sid and __stripe_mid. These cookies enable Stripe to monitor and detect potentially harmful or illegal uses of their services, allowing users to make payments without storing data on our servers.
  • Cookie Consent: This cookie facilitates user navigation by recognizing and preventing the cookie banner from reappearing if the user connects to the site within its expiration period. Deleting this cookie will require the user to review the cookie notice during future visits within 31 days of their first connection.

3.2 Functional Cookies (with prior consent)

  • Google reCaptcha: A service by Google Ireland Limited that checks whether data is entered by a human or an automated program. This cookie ensures site functionality by verifying users to prevent fraudulent activities such as spam or automated form submissions. If the user does not click the reCaptcha and pass the verification test, they will not be able to submit the form.
  • Google Fonts Cookies: Used by Google Ireland Limited to improve the appearance and readability of text on our site. These cookies are activated only with the user’s consent and allow us to provide a better browsing experience.
  • Google Analytics Cookies: These cookies collect information about how our site is used, including traffic data and user behavior. They help us understand user interactions with the site and improve its functionality and overall user experience.
    • _ga: To distinguish unique site visitors.
    • _gac: To associate conversion information, such as actions taken on the site after viewing or interacting with an ad.
    • _gat: To limit the frequency of requests to the service for high-traffic sites.
    • _gcl: To store information about the campaign that brought the user to the site.
    • _gid: To store and update a unique value for each page visited by the user.

3.3 Marketing Cookies (with prior consent)

  • Facebook: Mentioned for informational purposes only, as no “like” buttons or social media codes are used on this site, only direct links to pages.

4. DATA PROCESSING METHODS
Personal data is processed using automated tools by QUOVAI SRL, in compliance with privacy and data protection regulations. Personal data provided by users is used exclusively to provide the requested services. We do not disclose or share personal data with third parties unless necessary to inform the accommodation about bookings, comply with legal obligations, or ensure the security of offered services.

5. DISABLING COOKIES
If users disable cookies necessary for the proper functioning of the site by adjusting their browser settings, we cannot guarantee the site’s functionality and performance during their visit. Below are links to specific instructions for common browsers:

For additional guidance, users can refer to resources like YourOnlineChoices (EU), which offers insights into behavioral advertising and online privacy. The Digital Advertising Alliance also provides an app called AppChoices to help users manage behavioral advertising on mobile applications.

Additional information:

  • https://cookiedatabase.org
  • https://www.allaboutcookies.org/
  • https://www.aboutcookies.org/
  • https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/
  • Google Data Usage: https://policies.google.com/technologies/partner-sites
  • Disable Google Analytics: https://tools.google.com/dlpage/gaoptout

6. CONTACT US FOR MORE INFORMATION
For any inquiries about our Cookie Policy, users can:

7. CHANGES TO THE COOKIE POLICY
This policy may require changes. The most updated version can be consulted in this text.

This Cookie Policy is updated as of 03/12/2024.